Shipping policy

ORDER PROCESSING: Please allow 24h to process your order. Expect an email within 2 business days to let you know your order is on the way!

LOCAL DELIVERY: During checkout, enter your address and choose the ship option. Click the ‘continue to shipping’ button. Local delivery is available for addresses within the United Kingdom of Great Britain and Northern Ireland.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 11:00 am Monday to Friday will be delivered the same
day. Orders placed outside of these hours will be delivered the next business day.
When your order is ready for delivery, you will receive an email with tracking information.

DOMESTIC SHIPPING RATES: We offer £4.99 flat rate standard shipping to the UK. There is free UK shipping on all orders of £50 and over.

INTERNATIONAL SHIPPING: International shipping is not available at the time of writing this Shipping policy.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Carmac Running Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES: We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at info@carmacrunning.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@carmacrunning.com.